FAQ's for Auctions

We conduct online-only, live, and simulcast auctions, depending on the asset type and your needs. Online auctions allow bidding from anywhere, while live auctions offer real-time energy and excitement. Simulcast auctions combine both formats for maximum reach and engagement.

We’ll consult with you to determine whether a live, online, or hybrid format best suits your asset, goals, and market conditions.

Simply visit our website, create an account, and follow the steps to register for your selected auction. You’ll need a valid photo ID and must agree to the terms and conditions. For online bidding via HiBid, a separate HiBid account is required.

Yes. We typically offer in-person preview days for personal property sales and open houses for real estate. If no preview is listed, contact us to schedule an appointment.

Not at all! Most of our auctions are online-only, and we offer online, phone, and absentee bidding options for live events.

Registration is free. However, please review each auction’s terms for applicable buyer’s premiums, typically 12%, and any sales tax (e.g., 7% in Indiana unless tax-exempt).

Yes, shipping is available. Buyers are responsible for all shipping costs, which average $30–$40 and include packaging, handling, and postage. Costs vary by size, weight, and destination.

You’ll receive an email with payment instructions, pickup times, and shipping options. All auction terms, including deadlines and contact info, are available on the listing.

Yes. Our online platform allows you to set a maximum bid—the system will then bid automatically on your behalf up to that limit.

Contact us immediately. We'll do our best to resolve the issue and help you complete your bid.

We use HiBid, one of the most trusted and user-friendly online auction platforms in the industry.

Yes. You must create a free HiBid account to register and place bids in any of our online-only auctions. You can find a link directly to our HiBid auctions on our website.

Yes. HiBid uses secure, encrypted technology to protect your personal information and ensure fair, transparent bidding.

Absolutely. HiBid allows you to set a max bid, and the system will automatically place incremental bids on your behalf—only when necessary, up to that amount.

You'll receive a confirmation email with payment instructions, pickup times, and shipping options (if available). Be sure to check the auction’s terms for any local pickup deadlines or shipping policies.

Yes. Log into your HiBid account and visit your Bidder Dashboard to see items won, invoices, and shipping/tracking updates.

Don’t worry—contact our office immediately and we’ll assist you with bidding, troubleshooting, or alternative options (like absentee bids).

Most of our online-only auctions are run through HiBid, but live or simulcast events may also offer additional bidding platforms. Always refer to the auction listing for specific details.

You’re hiring a full-service auction team. Your commission covers professional evaluation, auction planning, cataloging, photography, legal coordination, bidder qualification, and closing assistance.

The marketing fee funds a custom campaign to promote your property or items through professional photos, drone footage, targeted digital ads, social media, print marketing, signage, and buyer outreach. This is essential for attracting qualified bidders.

After the auction closes and we collect full payment from the buyer, we deduct seller fees and issue your payment—typically within 14 days, but no later than 30 days, per Indiana law.

You may choose to re-list the item in a future auction, pick it up, or let us help find another buyer. We'll work with you to decide the best course of action.

We handle real estate, farmland, estates, antiques, collectibles, equipment, tools, and more.

Typically 2–4 weeks, depending on the auction size and complexity.

No—we handle organization, cataloging, photography, and setup. Just give us access, and we’ll take care of the rest.